When you place an order on our website, you can cancel it at any time before the goods are
dispatched to you. Please note that all orders placed before noon are dispatched the same
day. If you would like to officially cancel your order please send an email to
shop@camcamcopenhagen.com. We will provide a full refund of the price of the
goods and our delivery charges.
If the cancellation was made after the package was mailed your way, we kindly ask you to
return it. To do so, please use the return form that you received with your order. Fill in the
return form specifying you have cancelled the order, and place it together with the item(s) you
wish to return in the parcel. Returns that are damaged, soiled or returned without their
original labels/tags may not be refunded. Please be advised that the shipping fees for the
returned items are to be covered at your own expense.
Once the returned items are received, the refund amount will be credited to the original
payment method. Please note that we will only refund the delivery charge for your initial order
when you return the entire order. Refunds are usually be made within 14 days of receipt of the goods.